Refund policy
Last updated: October 14, 2026
Returns
We accept returns within 14 days of delivery for eligible standard products. Return eligibility depends on the items in your order.
Where returns are accepted, items must be returned in the same condition they were received, unworn or unused, with tags if applicable, and in their original packaging or as otherwise indicated in the return instructions.
You may request a return within 14 days after your item has been delivered, and customers are responsible for return shipping costs for eligible returns.
Returnable items
Most of the products in our catalog are eligible for returns, except personalized items or products processed as customized orders. Customers pay return shipping unless the item is damaged, defective, or incorrect. Items must be unused, in their original condition, and returned with their original packaging when applicable. We can only accept returns within the return window of 14 days after your item has been delivered.
Exceptions and non-returnable items
Some items may not be eligible for return, as stated in the return terms above or on the product listing, website, or in-store at the time of purchase. Such as, personalized items and made-to-order products.
Contact us if you have questions about whether a specific item can be returned.
How to request a return
To request a return, please contact us at: sales@bloominpress.com with your order number and reason for the return.
If your return is approved, we will provide instructions on how and where to send your package to complete your return. Please wait for return instructions before sending any item back. Items sent back without first requesting a return will not be accepted.
Damages and issues
Please inspect your order when you receive it and contact us immediately if an item is defective or damaged, or if you received the wrong item.
If your order arrives damaged, defective, or different from what you ordered, please contact us within 7 days of delivery at: sales@bloominpress.com. Please include your order number, a description of the issue, and clear photos when applicable.
We'll review the issue and work with you on an appropriate resolution, which may include a replacement or refund. Please do not discard or return the item until you receive instructions from us.
Exchanges
Bloomin Press does not offer direct exchanges at this time.
If you would like a different color, design, or product, you may return an eligible item in accordance with our Return and Refund Policy and place a new order.
If your order has an issue or has not arrived as expected, please contact us at: sales@bloominpress.com so we can help.
Refunds
We will notify you after we receive and inspect your return and let you know whether the refund was approved. If approved, you will be refunded to your original payment method, unless otherwise stated. Your bank or payment provider may need additional time to process and post the refund.
If you do not see your refund within a reasonable period of time since your refund was approved, contact us.
This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply if goods are defective, not as described, not delivered within the required or agreed timeframe, or otherwise do not comply with applicable law.
Cancelling an order
Changed your mind? Please contact Bloomin Press as soon as possible after placing your order. Our Order Cancellation Policy accepts cancellations on every item in our catalog within the proper time window.
Contact
To request a cancellation, start a return, inquire about a return, ask about an exchange or report damaged items, please contact us at sales@bloominpress.com.